We often engage in conversations regarding the opportunities to utilize connected pallets within existing pallet programs and various supply chain operations. At the outset, customers understandably inquire about the costs associated with implementing such a solution: “How much will it cost to implement this solution?”. While this is a valid question, it is crucial to note that providing an accurate answer requires a comprehensive understanding of the customer’s specific requirements. Beginning with a predetermined solution is not an ideal starting point for most customers.
We recognize the challenges that customers face when navigating the complexities of connected supply chains. Often, when they approach various vendors, the solutions recommended are unsurprisingly aligned with the technologies those vendors specialize in providing. However, it is important to understand that the optimal hardware and connectivity options are contingent upon a multitude of factors. It’s not a one-size-fits-all scenario, and the answer to most questions is often, “It depends.”
For instance, the suitability of RFID technology is rare but can be applicable in certain cases, depending on the specific requirements. On the other hand, Bluetooth technology is more frequently used, but its feasibility should be determined by the specific details of the customer’s situation. If in-transit visibility is a priority, cellularly connected devices are likely the preferred choice, but again, it depends on several factors, such as locations, routes, internal transfers versus shipments to customers, and the customer’s available resources. There may also be alternative options to consider, such as LoRaWAN (Low Power, Wide Area Network).
It is essential to strike a balance between cost and capability, function/performance, and battery life when evaluating these options. To ensure the most productive and successful discussions, we begin by asking a fundamental question: “What exactly are you trying to accomplish?” By gathering as many details as possible about the conditions in which the requirements need to be met, we can then proceed to determine the most sensible and cost-effective solution.
As a company, our primary focus is on prioritizing the customer. Rather than offering a preconceived solution, we strive to understand the unique needs and possibilities first. This approach guarantees that the solution we develop is tailored to meet specific requirements, maximizing the likelihood of achieving optimal results. We strongly believe in collaboration and by starting with a thorough understanding of the goals and constraints, together we can design an optimal solution framework.
