Home > Pallet Alliance Blog > Beyond the Price Tag: Why Total Cost of Ownership Should Guide Your Procurement Strategy

In today’s dynamic supply chain landscape, procurement teams face increasing pressure to cut costs without compromising performance. While the temptation to chase quick savings through traditional RFQs and RFPs is strong, this short-term approach can lead to long-term damage, especially relating to supplier relationships and strategic growth opportunities. 

At Pallet Alliance, we’ve seen firsthand how embracing Total Cost of Ownership (TCO) and shifting from Request for Quote to Request for Value (RFV) can transform procurement strategy from transactional to transformative. 

The Problem with Price-Only Procurement 

Typical pallet RFQs tend to focus narrowly on unit cost. But this simplistic approach overlooks critical variables that drive actual costs, such as: 

  • Updated pallet specs (deck board thickness, stringers, etc.) 
  • Storage, handling, and facility operating procedures 
  • Transportation and shipping environments 
  • Current service/quality issues 

Not considering these elements means you’re not comparing apples to apples—and more importantly, you’re not accounting for how changes in operations or materials impact your true spending. 

Even worse, when suppliers aren’t kept in the loop about procurement decisions or are blindsided by last-minute RFPs, relationships suffer. Good suppliers prioritize clients who demonstrate transparency, and reputation damage can quickly spread through the industry. 

The Hidden Costs of Damaged Supplier Relationships 

Focusing only on price often results in:

  • Lower product quality
  • Reduced innovation 
  • Disruptions in supply continuity
  • Strained or disengaged supplier partnerships 

Ultimately, chasing the cheapest option can cost more, both in dollars and in lost opportunities.

Elevating Your Strategy with TCO & RFV 

TCO considers the entire lifecycle of your purchase, not just the upfront price. It includes: 

  • Maintenance 
  • Training 
  • Risk management 
  • Downtime 
  • Disposal and replacement costs 

TCO catalyzes smarter, more sustainable decision-making when combined with RFV, where suppliers are engaged as long-term partners. 

From Cost-Cutting to Value Creation 

Forward-thinking procurement leaders are already making the shift from tactical cost-cutting to strategic value creation. Adopting TCO thinking allows for: 

  • More accurate forecasting and data modeling
  • Improved ESG and compliance performance
  • Long-term savings through process improvements 
  • Stronger alignment with innovation and sustainability goals 

It’s not just a change in tools—it’s a change in mindset.

Making It Happen: How to Implement TCO 

Here’s how to bring TCO into your procurement process: 

1. Map the full cost lifecycle of key categories

2. Engage suppliers in value-based conversations

3. Leverage data analytics to model and predict outcomes 

4. Train your team to think beyond price

5. Align KPIs with long-term value, not just short-term savings

The Pallet Alliance Advantage 

We support our partners by offering a transparent, data-driven, and collaborative approach to procurement. Our services, from auditing and planning to implementation and management, are designed to align with your evolving needs and goals. 

Let us help you gain control of your pallet strategy, reduce total spend, and create resilient supply chain partnerships that last. 

Start thinking beyond the lowest bid. Choose TCO. Choose value. Choose partnership. 

Contact us to learn how Pallet Alliance can support your procurement transformation.