Who We Are
Our mission is to deliver the best experience in pallet management through expertise, innovation, transparency and impeccable customer service. Pallet Alliance develops professionally managed pallet programs tailored by industry experts that drive both financial and intrinsic value to your organization. We deliver value, peace of mind and sustainable best practices that accelerate the optimization of your national pallet program.
Leadership
Michael Jones
Chief Executive Officer and President
As Pallet Alliance’s CEO, Mike ensures the company stays true to its core mission—delivering control, visibility, and strategic savings—while leveraging advancing technologies to keep customers and their operations ahead of the curve. Mike also helps develop innovative pallet-based solutions to provide customers with greater insight into their supply chain operations and the condition of their cargo, giving our customers a competitive advantage. Mike believes Pallet Alliance’s legacy of more than 30 years of success creating and managing North America’s flagship pallet programs is a testament to its expertise, culture, and, most of all, its people. Mike holds a B.A. from The University of North Carolina at Chapel Hill and an MBA from Duke University’s Fuqua School of Business.
Derek Kiser
Chief Operating Officer
Derek joined Pallet Alliance in 2007 and quickly moved into a leadership role where he improved key operating processes and managed rebranding strategies. Derek has served in many critical roles within Pallet Alliance including client service, accounting, technical, strategic and business development positions. He now focuses on leading the company’s operations, logistics and fulfillment division. His passion for developing and optimizing data-driven, sustainable solutions creates unmatched value within our industry. Derek graduated from East Carolina University with a degree in Business Administration concentrating on Management and is a Green Belt in Lean Six Sigma.
Pallet Programs & Design
Joe Movic
Chief Technical Officer
Joe has more than 15 years of experience championing sales and growth efforts for Pallet Alliance. As a program specialist, Joe focuses on program design, sales and implementation, leveraging extensive experience in program development, PDS pallet design and on-site environmental scans. Before joining Pallet Alliance, Joe worked with the Center for Packaging and Unit Load Design, the premier research lab in the world for packaging systems. Joe holds a degree in Wood Science and Forest Products with a concentration in Packaging Science from Virginia Tech, the premier and only school with a focus on pallets.
Chandler Quesenberry
Technical Manager
Chandler Quesenberry leads our technical department and oversees the development of strategic pallet solutions, plant-level implementation projects, and data-driven approaches that integrate pallet design into customer production and distribution systems. He joined Pallet Alliance after earning both his B.S. in Packaging Systems & Design and M.S. in Forest Products from Virginia Tech. His academic focus included material science, sustainability, and distribution packaging, with a graduate thesis that examined the impact of pallet design on unit load performance.
Mike Oakley
Technical Program Specialist
Mike has worked within the pallet industry for over 20 years. His professional background as an operations manager for a recycled pallet company includes diverse experience and a unique skill set focusing on inventory control, material procurement, pallet construction and program development. He is well versed in understanding the needs of customers and ensuring products are designed to meet plant specifications.
Garrett Norman
Technical Program Specialist
Garrett brings over 15 years of professional experience to our team within the wood products and pallet industry. A graduate of Virginia Tech, Garrett received his Bachelor’s of Science and Master’s degree in wood science, forestry and forest products. His technical knowledge relating to quality control, design, materials and packaging is an asset to our customers as he helps them achieve evidence-based program solutions while delivering cost savings and growth opportunities.
Aubrey Galbraith
Technical Program Specialist
Aubrey is a skilled supply chain professional with experience in structural engineering, the development of packaging solutions and project management. Leveraging a deep understanding of technical design, Aubrey can ensure seamless execution from concept to completion. He values working closely with customers to create dynamic solutions that deliver cost savings, customized applications and supply chain integration. Aubrey graduated from Virginia Tech with a B.S. in Packaging Systems and Design Engineering.
Bryan Byak
Industrial Solutions Specialist
With over 15 years of experience in sales, procurement, and logistics, Bryan brings deep expertise in driving growth and optimizing supply chains within the lumber and packaging industries. He has led high-impact sales initiatives and managed multi-million-dollar procurement efforts across the Southeast, East Coast, and Midwest. His background includes strategic sourcing, freight and transportation management, and the development of cloud-based tools to streamline operations and improve efficiency. Bryan holds a B.S. in Marketing from the University of South Florida and an A.A. in Business Administration and Management from Florida Gulf Coast University.
Business Development
Patrick Noone
Senior VP of Sales
Patrick has served at executive levels in both industrial and consumer products industries for over 20 years. His experience includes a position as President of Woelco (now owned by CCL). There he led a financial turnaround, achieving an average revenue growth rate of 32% per year. Patrick has also served on the Board of Directors at AIM, an industry association involved in IoT solutions. Prior to his industrial products experience, Patrick was an Executive at Sara Lee Personal Products (now Hanes Brands) at the Director level. Patrick joined Pallet Alliance as Senior Vice President, where he will lead initiatives to drive increased revenue and profits with a focus on new national accounts. Patrick received a bachelor’s degree from Indiana University of Pennsylvania in Pre-Law with a minor in Business.
Mary Casillo
Senior VP of Business Development
Mary joined Pallet Alliance as a seasoned business development executive with extensive experience within the supply chain industry, delivering value-added services, optimizing operations, and increasing customer satisfaction and retention. She leverages her skills in social networking, customer relationship management and emotional intelligence to build and maintain strong relationships with key decision-makers, identify new business opportunities, and negotiate contracts. Mary’s collaborative leadership style fosters cross-functional teamwork and empowers others to achieve ambitious goals while maintaining a customer-centric approach. Her commitment to building solid and individualized connections with clients and customers sets her apart as a dynamic professional.
Erin Clarke
Senior Marketing & Brand Manager
Erin Clarke serves as the Senior Marketing & Brand Manager at Pallet Alliance, where she shapes brand direction and leads integrated marketing and communications efforts that support business growth and strategic priorities. With a background in e-commerce marketing, product management, and content development, she focuses on designing cohesive campaigns, strengthening industry partnerships, and creating content that clearly communicates strategic value. Erin holds a Master of Arts in Integrated Marketing Communication from the University of North Carolina Wilmington and a Bachelor of Science in Consumer Marketing and Business Administration from the University of North Carolina at Greensboro. Her work centers on elevating brand presence, supporting growth initiatives, and telling meaningful stories that reinforce Pallet Alliance’s role as a trusted industry partner.
Krishna Patel
Marketing Specialist
Krishna is the Marketing Specialist at Pallet Alliance, where she supports digital marketing, brand strategy, event promotion, and content creation across multiple channels. She graduated from North Carolina State University with a B.S. in Business Administration and a concentration in Marketing. During her time at NC State, Krishna served as Design Editor and Promotions Manager for the NC State Agromeck yearbook and as Co-President for NC State’s Dance Marathon program, where she led campaigns that raised funds for the Children’s Miracle Network at Duke Children’s Hospital. Krishna brings creativity, strong attention to detail, and a passion for driving meaningful marketing outcomes to the Pallet Alliance team.
Hilary Carr
Director of Latin American Supplier Operations
Hilary brings a wealth of experience working with Mexican pallet manufacturers, regulatory compliance, and cross-cultural customer service and supplier relations. Previously, she served as Senior Director for Mexico and Latin America at the NWPCA, where she was instrumental in launching the Capítulo México y Latinoamérica. She also has over a decade of public sector experience, including roles with the Mexican Office of the President, the Ministry of Foreign Affairs, and the Idaho Trade and Investment Office. Fluent in Spanish, she holds a PhD in Government and Electoral Behavior from the University of Essex and an MA in Government Affairs from Universidad Carlos III de Madrid.
Client Services
Jimmy Parker
Senior Account Manager
Jimmy is a veteran Pallet Alliance team member having been with the company for over 15 years. He has been an integral part of growing our client support team and his dedication has contributed to the overall success of developing strategies to help maintain long term partnerships with our customers and vendor network. Jimmy leads by example through his positive approach to driving and achieving efficient and well thoughtout solutions.
Tom Edwards
Senior Account Manager and Freight Specialist
Tom has an extensive background in sales direction and previously worked with a large IT intelligence distributor securing domestic and international accounts while increasing sales through developing strong partnerships and customer solutions. Tom is highly skilled in inventory and freight management including sourcing, quoting and organizing shipments. He enjoys collaborating with customers and vendors which has proven successful and links to his appreciation of the value Pallet Alliance places on client relationships.
Cece Cleavenger
Account Manager
Cece brings with her nearly 20 years of business development, account management and sales experience to the Pallet Alliance team. Her skills and expertise allow her to effectively support our clients through creative approaches leading to new business and growth opportunities. Cece has a passion for building relationships, delivering exceptional customer service and cultivating lasting partnerships with our clients.
Stewart Johnson
Account Manager and Tech Associate Manager
Stewart is a graduate of Hampden-Sydney College and held positions as a regional sales manager and inside account manager before joining Pallet Alliance. He is a dedicated member of our client services team and prides himself on providing personalized support and solutions. Stewart’s knowledge and commitment allows his clients to achieve optimal growth and program success while having the best possible customer experience.
Paige Dilday
Office Manager
Paige joins our team, bringing a wealth of knowledge in HR and Office Management, enriched by a decade in Hospitality Management. Her diverse background includes roles that honed her skills in recruiting, event planning, payroll, and onboarding, making her a versatile and valuable addition to our team. Paige holds a B.S. in Culinary Sustainability and Hospitality from Kennesaw State University, emphasizing her commitment to creating and nurturing positive relationships. Paige will leverage her comprehensive HR knowledge and office management skills to enhance our operational effectiveness and workplace culture.
Emy Mudry
Account Manager
Emy brings nearly a decade of experience in compliance, regulatory risk, and client operations across global financial institutions, including Credit Suisse, Nomura, and Alvarez & Marsal. She has led investigations, enhanced supervisory procedures, and supported enterprise-wide initiatives with a focus on integrity, precision, and client service. As an Account Manager at Pallet Alliance, Emy leverages her strong analytical and project coordination skills to support customer relationships and deliver strategic solutions. She holds a Bachelor’s degree in History and Art History from the University of North Carolina Wilmington.
Ana Mendieta
Account Manager
Ana is a seasoned client service professional with over 16 years of experience supporting global organizations, including Shell and Repsol. Fluent in English and Spanish, she brings a strong background in administrative coordination, project management, and cross-functional collaboration. Before joining Pallet Alliance, she held key roles at Advanced Hurricane Technology and Conyser Quality, where she improved service delivery and streamlined customer support. Ana has a Bachelor’s degree in Business Administration from Domingo Savio University.
Information Systems & Finance
Kevin Jackson
Principal Data Analyst
Kevin drives systems development and advanced analytics initiatives at Pallet Alliance, where he develops tools that streamline complex processes. He plays a key role in advancing the IntelliPallet® platform, leveraging environmental data and telemetry to optimize supply chain performance. Kevin holds a B.S. in Computer Science from The University of North Carolina at Chapel Hill and an M.S. in Analytics from the Georgia Institute of Technology, a nationally top-ranked program. His expertise spans machine learning, statistical modeling, data visualization, and business analytics, which he applies to create innovative solutions that improve efficiency and deliver measurable value for our customers.
Peter Eustis
Corporate Controller
Peter joined Pallet Alliance in 2023 to lead our accounting and finance team. Peter’s diverse background includes four years as an auditor at KPMG as well as work in the green technologies and real estate industries. His main areas of focus are on platform and process improvements, investment management, and identifying growth and diversification opportunities. Peter graduated from Kenyon College in 2011 with a BA in History, and the UNC Kenan-Flagler Business School with a Master of Accounting in 2019.
T.C. Crawford
Accounting Specialist
T.C. oversees a variety of accounting functions at Pallet Alliance including expense management, transactional activities, financial reconciliation and expense tracking. He maintains a level of dedication and detail that ensures our financial operations remain accurate and organized. T.C. graduated from The University of North Carolina at Greensboro and has a background in banking and finance.
Enes Aktas
Accounting Specialist
Enes brings strong expertise in auditing, financial analysis, and team coordination to Pallet Alliance. His professional background includes roles at PwC Turkey, where he advanced to Senior Audit Associate, leading audit engagements, managing teams, and ensuring compliance with financial reporting standards. Enes also worked as an auditor at Akram Assurance, Advisory & Tax Firm, focusing on digital asset reconciliation, financial statement preparation, and testing controls. He holds a B.S. in Business Information Management from Mersin University in Turkey and broadened his knowledge through the Erasmus+ Student Exchange Program at UTP Science and Technology University in Poland.
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